Meet VAN: DSHS's Virtual Agent. Get Answers about EBT and FAQ, Submit Mid-Certification Reviews
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YouTubeWA State Department of Social and Health Services
Meet VAN: DSHS's Virtual Agent. Get Answers about EBT and FAQ, Submit Mid-Certification Reviews
We're making it easier for you to get help when you call us! Meet VAN, DSHS's new Virtual Agent. The Virtual Agent relies on voice prompts and can help answer frequently asked questions any time of day or night. VAN can also transfer you to a live agent more quickly, if you end up needing additional help. And for those reporting no changes for ...
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