Customer Service Expert Explains How to Handle Tough Customer Service Situations
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YouTubeShep Hyken: Customer Service & CX Expert
Customer Service Expert Explains How to Handle Tough Customer Service Situations
Go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Professional keynote and customer service speaker and New York Times bestselling author, Shep Hyken discusses how to think clearly in tough customer service situations. Below is the article on which this video is based. It’s not if we will ever get ...
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