Explore Verint's Intelligent Virtual Assistant (#IVA), a conversational #AI solution that helps companies extend self-service options across the channels their customers prefer: https://bit.ly/303LZHd | Verint

Meet the Verint Containment Bot 🤖🤖 If you want to deliver exceptional self-service to your customers while also reducing the number of interactions that are needed to transfer to a human agent in the contact center, this bot is for you. Verint’s Containment Bot will provide accurate, personalized answers on your customer’s device and channel of choice – and it’s easy to train. Watch the video above for a full introduction ⬆️ | Verint