Verizon, one of the largest phone carriers in the U.S., is currently seeing increased demand for its 5G home internet service ...

Qvantel Oy ("Qvantel” or the "Purchaser”), a global leader in digital BSS and monetization and telecom solutions, today ...

Pakistan Telecommunication Company Limited (PTCL) today formally completed the acquisition of 100 percent of the issued share ...

Peter Kostiuk and other tenants of a south Winnipeg condo building remained without functional landlines for more than a month after a telecommunications cable was inadvertently damaged, cutting ...

Local utility commissions report that you must reach out to utilities before filing complaints with the state.

GREEN BAY, Wis. (WBAY) - Telecom company TDS is working to restore service to some areas following an outage reported Tuesday ...

A new IBM report uncovers the latest industry and technology trends across Asia-Pacific (APAC), revealing how leading banks, manufacturers, telecom ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

Generative AI and agentic AI are fundamentally reshaping how telecommunications operators interact with their subscribers, according to a new report from Omdia titled The Future of Customer Experience ...

Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

As is our end of year tradition, we’ve gathered together some industry spokespeople to tell us what they think the biggest ...