But in a social media world where outrage is easily shared, sometimes apologies are not necessary. In fact, apologizing when you don’t need to can destroy your career or company, says Sean O’Meara, ...

Lisa Leopold does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...

There's something very powerful about receiving or giving a heartfelt, genuine apology. Bad apologies, on the other hand, can be disastrous and lead to more hurt. The ...