Buying unnecessary inventory costs your business money. Conversely, inadequate inventory can lose sales. Accountants and analysts have developed a number of metrics for judging how efficiently your ...

More and more companies, government agencies, educational institutions and philanthropic organizations are today in the grip of a new phenomenon. I’ve termed it “metric fixation.” The key components ...

Performance measurement is, admittedly, a tricky subject. On one hand, you must manage your operations and decisions by the numbers. But on the other hand, your employees are people–and people can be ...

Local-government leaders need to strategically balance and utilize the metrics of performance management to create sustainable and resilient communities. Nowhere is that more true than in policing, ...

We asked industry experts to share how their companies handle performance management in a way that aligns with their culture. These real-world examples demonstrate how structured communication, ...

Performance management has been applied to various parts of a business for quite a long time, particularly when it comes to manufacturing, logistics, and product development. Applying the concept to ...

Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...