Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

Professional Developers Conference expected to emphasize realignment of capabilities. Microsoft this week plans to unveil at the Professional Developers Conference a new workflow subsystem for its ...

Microsoft Dynamics 365 Copilot takes advantage of generative AI advancements to help businesses automate repetitive tasks. Microsoft today (6 March) said that it is expanding its suite of business ...

Microsoft Dynamics software line isn’t dead. Instead it’s moving to be a service you can build into the tools you need to make your businesses processes work better. Alongside the news that the ...

Ignite revealed agents that automate routing, triage, logic repair and onboarding—reshaping how CX teams scale.

A new computer-use capability allows agents to perform tasks in a hosted browser or cloud-based virtual PCs using Windows 365. The feature, now in preview, enables agents to interact with applications ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Microsoft has given its customer relationship management ...

Microsoft Flow, the company’s recently launched workflow management tool, has now arrived on mobile in the form of an iOS application. Essentially a direct competitor to IFTTT, Microsoft Flow debuted ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Microsoft and Adobe are building on the partnership that ...