Messaging apps such as WhatsApp, Messenger from Facebook and Google Hangouts are common tools to use to connect with friends and family. But they are quickly becoming more widely adopted by B2B and ...

As marketers, we’re looking for more reach, more leads, more conversions. Watching the steady decline of organic Facebook reach and the steady increase of Facebook ads costs has been a major challenge ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Companies are always gripped by a new, cutting-edge technology that promises to ...

yellow.ai (formerly known as Yellow Messenger), launched a redesigned brand and an expanded product suite, focused on delivering ‘Total Customer Experience (CX) Automation’. As part of this move, ...