Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. Over the past several years, business and customer experience (CX) leaders ...

We spend thousands of hours online having conversations, engaging with others, and consuming content via chat, email, websites, and social media. There’s a gold mine of market insights buried in all ...

Learn how modern search engines like Google use advanced NLP to understand searches, match queries to content, and rank results. SEO has come a long way from the days of keyword stuffing. Modern ...

The new Centers for Medicare & Medicaid Services Interoperability and Patient Access final rule requires the interoperability of full-text medical records. "The Interoperability and Patient Access ...

Natural language processing, or NLP, is a branch of artificial intelligence that enables machine understanding of human language. In recent years, NLP has become part of consumer products and performs ...

Test automation has always been about speed. We measured success by how many tests we ran per minute and celebrated shorter regression cycles. However, we now stand at the edge of the next evolution.

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Interview on Ontada research presented at ISPOR 2024. Research presented May 6, 2024, at ISPOR—The Professional Society for Health Economics and Outcomes Research highlights the potential for AI ...

It is widely recognized that social determinants of health (SDOH) can have a much greater impact than physical health in determining the overall well-being of individuals, especially in underserved ...

The sheer volume of information produced every day makes it difficult to distinguish between real and fake news, but advances in natural language processing (NLP) present a possible solution. In today ...