Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

The best way to know if your child is using AI chatbots "is simply to ask, directly and without judgment," said Akanksha Dadlani, a Stanford University child and adolescent psychiatry fellow.

As more students engage with generative artificial intelligence and chat bots, the ways they use AI are changing. A 2025 report published by the Harvard Business Review found that, according to the ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...

A new Pew Research Center survey of 1,458 teens between the ages of 13 and 17 found that 64 percent have used an AI chatbot, ...

Before you swipe left or swipe right, a high-tech wingman could be affecting your search for love. A growing portion of the dating pool is using AI to beef up their bios and profile pics and even ...