Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.

Digital Music News launched a deep-dive investigation into the secretive world of ticket flipping, pulling back the curtain on the technology-driven operations that dominate today’s secondary ...

Scalper bot software is able to perform multiple tasks, including creating multiple fake accounts for a targeted website, navigating captchas, purchasing tickets and more. Springsteen and Ticketmaster ...

As someone who often tries (and fails) to buy tickets to various shows and hosts ticketed events myself, I know how broken America’s ticket industry is. If you’ve ever tried to buy a ticket to see ...

Sean Allen, a spokesman for the Palace Theatre, said third-party websites that masquerade as legitimate brokers often dupe customers to purchase tickets from them. That has contributed to customers ...