HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

Recap: HP seems to have embraced the role of the villain in the realm of printers and ink cartridges, as controversies surrounding the company persist. Legal battles have arisen over its customer ...

Last Thursday, HP CEO Enrique Lores addressed the company’s controversial practice of bricking printers when users load them with third-party ink. Speaking to CNBC Television, he said, “We have seen ...