The phrase “Communication is key” might seem cliche, but when a crisis hits, coordinated communication is vital. Oklahoma State University (OSU) has seen its fair share of tragedy, from a plane crash ...

Dee Smith and Associates explores what good communications after an incident looks like, looking at some real-world examples and emphasising the important of being transparent during a crisis. A ...

PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its Missed Call Text Back feature, highlighting its role in addressing communication gaps that occur when inbound calls go unanswered. As ...

Unified communication and AI-powered tools are transforming frontline work across retail, healthcare and manufacturing by ...