Explaining the rationale behind the acquisition, Capgemini chief executive officer Aiman Ezzat said the BPM industry remains ...

James Chen, CMT is an expert trader, investment adviser, and global market strategist. Erika Rasure is globally-recognized as a leading consumer economics subject matter expert, researcher, and ...

The Department of Trade and Industry (DTI) defines business process outsourcing (BPO) as the “delegation of service-type business processes to a third-party service provider.” The industry, according ...

Sustainability is no longer just a fashionable buzzword. Today, sustainability is a key to meeting consumer expectations, complying with regulatory conditions and reducing operational costs. But what ...

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Indian BPO exports stand at USD 45 billion, making up 20% of overall outsourced spends. These exports have grown at a CAGR of 7.8% between FY2015–25, which is 250–300 basis points higher than global ...

THE BPO Industry Employees Network (BIEN) on Friday called on the Department of Labor and Employment (DOLE) to intervene following a fire at a business process outsourcing (BPO) workplace, citing ...

MANILA, Philippines — The ascent of the Philippines as a powerhouse in healthcare business process outsourcing (BPO) has captivated the world. This remarkable growth can be attributed to an ...

New Delhi: Indian BPO services' export growth has outpaced that of IT services over consecutive years and is expected to maintain this momentum in the Financial Year 2026 (estimated), according to a ...

The BPO Pops Series presents HOLIDAY POPS with the Buffalo United Community Choir, the Buffalo Philharmonic Chorus, and ...