"Best Buy has the absolute worst customer I have ever encountered. The mere fact that you cannot call the store where you purchased your item, is outrageous. We purchased what was recommended, and it doesn't work. Can we call and speak with ANYONE state side, nope. Worst, buyer beware!!!"
Target
3
29
4144 Buckeye Pkwy, Grove City
OPEN · 07:00 - 23:59 · +1 614-305-3954
"They say they open at seven, but they didn't have to wait 15 minutes after 7. Staff are so unaware."
Best Buy
2.5
31
1515 Orchard Crossing, Benton Harbor
OPEN · 10:00 - 22:00 · +1 269-926-6800
"I am a new resident in the area and have used the Benton Harbor MI Best Buy Geek Squad twice during the past month. Both times, they were excellent, and both times my lead service rep was Austin Maynor. Austin is a STAR. First time, I had my computer upgraded from Windows 10 to Windows 11. The second time, I had a frozen keyboard, and had tried to resolve it myself online and with YouTube video advice, to no avail. Both times, I was able to rapidly get in-person Geek Squad appointments in Benton Harbor. For the Windows 11 upgrade, Austin outlined the process for me, and as I was going out of town and needed the computer back very quickly-- he and Justin especially made an effort to get the upgrade done immediately, within the same day. For the keyboard problem, Austin solved it in 30 seconds, but then also did some general checking on my computer and found another error I had made relating to the keyboard and also fixed that. Plus he quickly answered several other miscellaneous questions I had, which was VERY helpful.\nI am very grateful to have the annual Geek Squad contract. And serious kudos to Austin Maynor. Geek Squad was very knowledgeable, very fast, and very conscientious. THANK YOU."
DGX
3.5
13
166 S High St, Columbus
OPEN · 07:00 - 21:00 · +1 380-201-6560
"One of the cleanest most well organized places\nDowntown. The workers are really nice and approachable. They stay stocked up and have pretty much any and everything needed\nTo get through the day for those who work downtown"
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